Hosting server issues?

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sharksfan7
Posts: 373
Joined: Thu Jan 26, 2017 10:53 pm
Location: San Diego, CA

Hosting server issues?

Post by sharksfan7 » Sat Aug 26, 2017 6:16 pm

Hey Steve. Are you aware of any issues with the hosting server for the forum? Over the past couple of weeks, I've run into an error page quite a few times. Problem only seems to last a few minutes at the most. Sometimes a quick reload will bring me back. But I have found I'm getting logged out. Anyway not a huge deal. Just wanted to give you a heads up in case there's some bigger issue looming.

Here's what I get when it happens.
cktg_520.jpg
cktg_520.jpg (17.77 KiB) Viewed 699 times
--Tony

nevrknow
Posts: 364
Joined: Thu Apr 06, 2017 1:53 pm
Location: Aiken, SC

Re: Hosting server issues?

Post by nevrknow » Sat Aug 26, 2017 6:21 pm

+1 on this. Hit him up on this. I thought it was just me.

EDIT": I told SteveG about it. He's looking into it.
Last edited by nevrknow on Sat Aug 26, 2017 6:42 pm, edited 1 time in total.

Bensbites
Posts: 671
Joined: Mon Jan 30, 2017 7:42 pm
Location: Massachusetts
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Re: Hosting server issues?

Post by Bensbites » Sat Aug 26, 2017 6:40 pm

I have seen that too. Email a screenshot to Mark.

cjmeik
Posts: 701
Joined: Fri Jan 27, 2017 6:08 am

Re: Hosting server issues?

Post by cjmeik » Sun Aug 27, 2017 12:27 pm

I get it too

dv/dt
Posts: 170
Joined: Sat Feb 04, 2017 11:47 am

Re: Hosting server issues?

Post by dv/dt » Sun Aug 27, 2017 12:46 pm

I've seen that several times recently, as well as getting logged out.

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STPepper9
Posts: 723
Joined: Fri Jan 27, 2017 1:37 am

Re: Hosting server issues?

Post by STPepper9 » Mon Aug 28, 2017 1:52 am

I've never gotten that

jmcnelly85
Posts: 1920
Joined: Thu Jan 26, 2017 8:59 pm

Re: Hosting server issues?

Post by jmcnelly85 » Mon Aug 28, 2017 11:50 am

Happens frequently on iPhone, usually doesn't last more than a minute

J david
Posts: 601
Joined: Sun Jan 29, 2017 5:07 pm

Re: Hosting server issues?

Post by J david » Mon Aug 28, 2017 2:20 pm

Happens to me alot. At least once a day. Today already 3 times.

J david
Posts: 601
Joined: Sun Jan 29, 2017 5:07 pm

Re: Hosting server issues?

Post by J david » Mon Aug 28, 2017 2:27 pm

Make that 4 times today.

SteveG
Posts: 5280
Joined: Tue Jan 24, 2017 9:36 pm

Re: Hosting server issues?

Post by SteveG » Mon Aug 28, 2017 9:06 pm

I've been getting it regularly as well. I checked the management tools with the hosting provider and didn't see any specific web server error logs to review. I'll see if Mark can start a ticket with them.

Cutuu
Posts: 1628
Joined: Thu Jan 26, 2017 9:00 pm

Re: Hosting server issues?

Post by Cutuu » Mon Aug 28, 2017 10:34 pm

Yeah, ive been seeing it alot also

SteveG
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Joined: Tue Jan 24, 2017 9:36 pm

Re: Hosting server issues?

Post by SteveG » Tue Aug 29, 2017 8:13 am

Another error screen:
Cloudflare CKTG Error.jpg

SteveG
Posts: 5280
Joined: Tue Jan 24, 2017 9:36 pm

Re: Hosting server issues?

Post by SteveG » Tue Aug 29, 2017 2:05 pm

Mark received this a couple of weeks ago from the hosting provider.

Dear Mark,
I wanted to personally reach out to you and shed some light on the recent service interruptions we’ve experienced. Over the past few days A2 Hosting has been the target of several large-scale Distributed Denial of Service, or DDoS, attacks.

These malicious attacks are orchestrated by criminals who control large compromised networks of computers called botnets. The compromised computers are used to flood target networks with millions of requests thus overwhelming them and causing service interruptions. Even companies like Netflix, Twitter and PayPal have suffered these attacks and experienced outages over the past year. You can read more about some of these events HERE.

We believe these attacks are deliberately directed at A2Hosting, as opposed to any particular customer.

We regularly mitigate many small to medium-scale DDoS attacks without our customers even noticing. However, these recent attacks have been unprecedented in magnitude and therefore have been more difficult to deal with. Many of the recent attacks have been over 40Gbps in size with the largest being over 120Gbps. In comparison, the size of a typical DDoS attack tends to be around 1-2Gbps.
What We Have Done:
We are already partnered with a new DDoS mitigation vendor who has helped us develop a tactical approach to dealing with and, more importantly, reducing the efficacy of these large-scale attacks.

We have evaluated the root cause of the outages
We are actively implementing updates to better protect ourselves
We are carefully monitoring for future attacks
We are also implementing long-term infrastructure upgrades to further protect us in the future from even larger attacks

So What Now?
We will work with the appropriate authorities to investigate these attacks, shut down these malicious botnets, and try to bring those responsible to justice.

nevrknow
Posts: 364
Joined: Thu Apr 06, 2017 1:53 pm
Location: Aiken, SC

Re: Hosting server issues?

Post by nevrknow » Tue Aug 29, 2017 8:23 pm

Someone needs to tell those hackers they are messing with a lot of people with VERY VERY sharp knives. :lol:

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