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Permanent ban on ip address

Posted: Sat Mar 18, 2017 12:05 am
by jmcnelly85
When logged on to my works wi-fi using my iPhone it gives me a "permanent ban" message due to the IP address; however, disconnecting from wifi remedies the issues.

Re: Permanent ban on ip address

Posted: Sat Mar 18, 2017 5:52 am
by Klotf
Same here

Re: Permanent ban on ip address

Posted: Sat Mar 18, 2017 9:29 am
by salemj
Same here. It drives me crazy and keeps me off the forum for the whole day (for me it is both computer and phone). I tried sending two emails to the email address that shows up with the message to no avail, and I even reported it to our IT but their solution did not fix the problem.

Re: Permanent ban on ip address

Posted: Sat Mar 18, 2017 3:39 pm
by SteveG
PM me your outside (Internet, WAN) IP addresses and I'll look into it. I don't want your internal IP address (192.168.....), I need the Internet address that you're using at the time. If you go to Google.com and enter "What's my IP" it should show your Internet facing IP.

I've been banning larger chunks from Eastern European countries and China in an effort to stop the spammers, but I might be cutting too wide of a swath. I can fix that if I know your IP's.

Sorry for any inconvenience.

Re: Permanent ban on ip address

Posted: Sat Mar 18, 2017 7:52 pm
by dAviD
I was worried because it said I was permanently banned when I looked up the forum on my phone on my break at work.
but then I remembered that I had the same problem a long time ago on another forum and it was the same thing.

Re: Permanent ban on ip address

Posted: Sun Mar 19, 2017 11:00 am
by SteveG
I made a change for jmcnelly and ask him to test it out. I think that one is fixed.

@salemj, klotf & dAviD - I'm not banning the IP's that our system has for your last login info, but you're probably talking about other addresses that don't work ;-).

Re: Permanent ban on ip address

Posted: Sun Mar 19, 2017 12:33 pm
by salemj
Yeah, I cannot check the problematic IPs until I'm back in the office tomorrow. My home IPs always work fine! Oddly enough, I have trouble anywhere on campus, which must include 100s of IPs. I can only assume that they are batched somehow according to the network...if there are specific things to check in this regard, just let me (or others) know.

Re: Permanent ban on ip address

Posted: Sun Mar 19, 2017 2:05 pm
by SteveG
Joe, your campus will normally have just one outgoing Internet facing IP that all the traffic flows through. Send the info as I mentioned above and I'll get 'er fixed :-).

Re: Permanent ban on ip address

Posted: Sun Mar 19, 2017 7:24 pm
by jmcnelly85
Fixed, thanks Steve.

Re: Permanent ban on ip address

Posted: Sun Apr 09, 2017 11:09 am
by littleroundman
Received the same "Your IP is permanently banned" message when I accessed the forum five minutes ago.

Rebooting the modem gave me a new IP and was able to log in OK

BTW, the "contact administration" link on the page advising of the IP ban points to: donotreply@chefknivestogoforums.com which is hardly helpful

Re: Permanent ban on ip address

Posted: Tue Aug 15, 2017 9:53 am
by Christopher B.
Hello,

I also get a page indicating I have been permanently banned, but I don't know why. Is it possible to un-ban me?

My IP is: 31.10.161.16

Thanks!

Re: Permanent ban on ip address

Posted: Wed Aug 23, 2017 6:45 pm
by SteveG
I took care of Chris through PMs.