jayyo wrote: ↑Mon Jul 27, 2020 7:34 pm
Now it's going in circles!
July 27, 2020, 9:25 am
Arrived at USPS Regional Origin Facility
OAK CREEK WI DISTRIBUTION CENTER
Your item arrived at our OAK CREEK WI DISTRIBUTION CENTER origin facility on July 27, 2020 at 9:25 am. The item is currently in transit to the destination.
July 27, 2020, 2:45 am
Arrived at USPS Regional Facility
MADISON WI DISTRIBUTION CENTER
July 27, 2020, 12:44 am
Arrived at USPS Regional Facility
OAK CREEK WI DISTRIBUTION CENTER
July 26, 2020, 10:37 pm
Departed USPS Regional Facility
MADISON WI DISTRIBUTION CENTER
July 26, 2020, 9:59 pm
Arrived at USPS Regional Origin Facility
MADISON WI DISTRIBUTION CENTER
July 26, 2020, 8:44 pm
Accepted at USPS Origin Facility
MADISON, WI 53719
July 7, 2020, 2:33 pm
Shipment Received, Package Acceptance Pending
MADISON, WI 53719
July 7, 2020
Pre-Shipment Info Sent to USPS, USPS Awaiting Item
Hi John,
Oak Creek seems to be the bottleneck and I get the feeling they're pushing mail to other distribution centers and that's where they're getting lost.
It should go right from there to Denver so let's hope. I'm watching yours so I'll be in touch.
jayyo wrote: ↑Mon Jul 27, 2020 7:34 pm
Now it's going in circles!
July 27, 2020, 9:25 am
Arrived at USPS Regional Origin Facility
OAK CREEK WI DISTRIBUTION CENTER
Your item arrived at our OAK CREEK WI DISTRIBUTION CENTER origin facility on July 27, 2020 at 9:25 am. The item is currently in transit to the destination.
July 27, 2020, 2:45 am
Arrived at USPS Regional Facility
MADISON WI DISTRIBUTION CENTER
July 27, 2020, 12:44 am
Arrived at USPS Regional Facility
OAK CREEK WI DISTRIBUTION CENTER
July 26, 2020, 10:37 pm
Departed USPS Regional Facility
MADISON WI DISTRIBUTION CENTER
July 26, 2020, 9:59 pm
Arrived at USPS Regional Origin Facility
MADISON WI DISTRIBUTION CENTER
July 26, 2020, 8:44 pm
Accepted at USPS Origin Facility
MADISON, WI 53719
July 7, 2020, 2:33 pm
Shipment Received, Package Acceptance Pending
MADISON, WI 53719
July 7, 2020
Pre-Shipment Info Sent to USPS, USPS Awaiting Item
Hi John,
Oak Creek seems to be the bottleneck and I get the feeling they're pushing mail to other distribution centers and that's where they're getting lost.
It should go right from there to Denver so let's hope. I'm watching yours so I'll be in touch.
The reality of the situation is USPS has much more than just a financial issue on their hands. They can do very little about the government dictating their cash flow. However, it would be a mistake to assume the issue is strictly financial. We have been hearing of USPS service woes since well before 2006 and they have certainly not gotten better. The moral is low, not all, but many of their employees are abysmal to interact with and as a customer you are treated without a shred of kindness. USPS is loosing the game, not because their financial picture is bleak, but because customers are sick of dealing with mediocre customer service and lack luster approach to problem solving. When I visit my Fed ex I am almost always greeted with a smile, a how can I help you and am generally thanked for the patronage. At USPS I am simply someone who is inconveniencing them by doing business with them.
USPS is a failure of management/root cause/HR both C-suite and middle level. They try to cover and ignore the underlying issues by saying they have financial woes.
Kalaeb wrote: ↑Thu Jul 30, 2020 2:05 pm
The reality of the situation is USPS has much more than just a financial issue on their hands. They can do very little about the government dictating their cash flow. However, it would be a mistake to assume the issue is strictly financial. We have been hearing of USPS service woes since well before 2006 and they have certainly not gotten better. The moral is low, not all, but many of their employees are abysmal to interact with and as a customer you are treated without a shred of kindness. USPS is loosing the game, not because their financial picture is bleak, but because customers are sick of dealing with mediocre customer service and lack luster approach to problem solving. When I visit my Fed ex I am almost always greeted with a smile, a how can I help you and am generally thanked for the patronage. At USPS I am simply someone who is inconveniencing them by doing business with them.
USPS is a failure of management/root cause/HR both C-suite and middle level. They try to cover and ignore the underlying issues by saying they have financial woes.
---
Private vs. Government. The entire business model needs a change, it has been too institutionalized. Good to see the board understood this and for the first time ever selected an outside logistics leader.
I’m sorry but you are way off on this one gladius.
These problems will not be solved by Dejoy. He is only making things worse. Why would you slow the mail during a pandemic? This is just another mistake when it comes to dealing with the coronavirus. These mistakes are costing trillions of dollars.
My wife has been a member of the APWU for thirty years. The usps doesn’t need someone with no knowledge of how the mail works telling them what to do. The billions they put into that retirement fund can only be spent on treasury bonds. If they could make better investments the financial issues would disappear.
Wjhunt wrote: ↑Fri Jul 31, 2020 4:45 am
I’m sorry but you are way off on this one gladius.
These problems will not be solved by Dejoy. He is only making things worse. Why would you slow the mail during a pandemic? This is just another mistake when it comes to dealing with the coronavirus. These mistakes are costing trillions of dollars.
My wife has been a member of the APWU for thirty years. The usps doesn’t need someone with no knowledge of how the mail works telling them what to do. The billions they put into that retirement fund can only be spent on treasury bonds. If they could make better investments the financial issues would disappear.
Kalaeb wrote: ↑Thu Jul 30, 2020 2:05 pm
The reality of the situation is USPS has much more than just a financial issue on their hands. They can do very little about the government dictating their cash flow. However, it would be a mistake to assume the issue is strictly financial. We have been hearing of USPS service woes since well before 2006 and they have certainly not gotten better. The moral is low, not all, but many of their employees are abysmal to interact with and as a customer you are treated without a shred of kindness. USPS is loosing the game, not because their financial picture is bleak, but because customers are sick of dealing with mediocre customer service and lack luster approach to problem solving. When I visit my Fed ex I am almost always greeted with a smile, a how can I help you and am generally thanked for the patronage. At USPS I am simply someone who is inconveniencing them by doing business with them.
USPS is a failure of management/root cause/HR both C-suite and middle level. They try to cover and ignore the underlying issues by saying they have financial woes.
---
Private vs. Government. The entire business model needs a change, it has been too institutionalized. Good to see the board understood this and for the first time ever selected an outside logistics leader.
Private Postal service will instantly drop rural customers as they are too costly. The framers of the Constitution knew the value of communications to all of our citizens and it should not be profit driven. Many people rely on postal services for family communications, bill paying, voting, reliable private communications, etc. I don't see a private business providing that to the American people.
We love the postal service and as soon as they get through these difficult times we'll be using them again for most of our shipments as usual. We've made many friends with the carriers that have served us over the past 20 years. We want them to succeed, but we want our customers to get their packages and we owe it to them to do what we can to work around these issues until things are back to normal.
Our current carrier is Mikey and his back up is Ken. They bust their butts for us!
The local post offices I go to are very friendly and give great service. Its hard to get someone from USPS on the phone; I paid for overnight delivery and the package sat in Long Island (Astoria) for several days and it took a while to get someone over there to deliver it. The customer knew it was coming, so he was at the restaurant and saw the mail person walk right by the door he was waiting by and then saw it got scanned later as undeliverable or something ridiculous like that when the guy didn't even come to the door. The package sat at the post office for a few days until I raised hell and found out that it was an ongoing issue in that post office, but no one wanted to address it. I got the shipping money back and the customer got the knife way late, but it was frustrating to deal with.
Wjhunt wrote: ↑Fri Jul 31, 2020 4:45 am
I’m sorry but you are way off on this one gladius.
These problems will not be solved by Dejoy. He is only making things worse. Why would you slow the mail during a pandemic? This is just another mistake when it comes to dealing with the coronavirus. These mistakes are costing trillions of dollars.
My wife has been a member of the APWU for thirty years. The usps doesn’t need someone with no knowledge of how the mail works telling them what to do. The billions they put into that retirement fund can only be spent on treasury bonds. If they could make better investments the financial issues would disappear.
I have to totally agree with you on this as the leadership of Dejoy seems to be trying to destroy the post office not operate it.
Last edited by jacko9 on Sat Aug 01, 2020 9:22 am, edited 1 time in total.
Until recently, I've had tremendously good experiences with the post office for the most part, and some bad ones. But also feel the same about UPS and FedEx. They've lost things before and not arrived when they said they would. Private vs public has nothing to do with it. Plenty of countries have public or publicly owned postal services that do great. I'm always really impressed how fast Japan's gets here. Hope shit gets back to normal soon.
